Delivery & Returns
If you have any queries at all please get in touch via the contact page or email:
Please check you order thoroughly to ensure that you have selected the correct products, quantity and options (note the price for the option selected). Ensure that all delivery details are correct. Payment is required at checkout via card or PayPal. During the current pandemic orders will only be dispatched on Tuesday and Thursdays. Orders placed after 12pm on delivery days will be dispateched on the next delivery day.
Note: During the current pandemic orders will only be dispatched on Tuesdays and Thursdays. Please select the appropriate delivery option, prices are shown. All postal orders are delivered via Royal Mail , free local delivery will be delivered in person.
Free 2nd class delivery on orders over £25 (£1 for first class). Sorry we can only deliver within the UK. See shipping charges below:
Order Value up to £25: Standard 1st class = £3, Standard 2nd class = £2.50
Order Value over £25: Free Standard 2nd class, standard 1st class = £1.00
Free Local Delivery (BELPER Only): If your order is for an address in Belper you can choose the Free local delivery option
I hope that you absolutely love your purchase, however if you are at all dissatisfied please get in touch as soon as possible via the contact page or email: to arrange free return and full refund.
If for any reason you are unhappy with your purchase you can return it within in 28 days of purchase for full refund.
Please note that non-faulty goods must be returned in 'unused' condition.
Refund will be made via the method used for original payment (card or Paypal) and may take up to 10 working days. Return shipping costs and full refund will be made upon receipt of the returned item.